In a post I talked about visiting a
clinic concerning those
acne from hell I suddenly got. I had read about LaserDerm last year online and when I made a call and was told about some consultancy fee of N7,000, I was like ehh no. But since then till now I’m sure I must have spent like ten times that amount on products which were either doing nothing, hit and miss or even worsening the situation.
So I had another reason to give the clinic a try. My dear younger brother has severe acne and it was beginning to affect him emotionally. We both booked an appointment.
The Review
Customer service: If you have been in the situation where a customer service rep is extremely rude to you which happens sometimes, you will appreciate it when you get decent customer care service. The lady at the front desk at LaserDerm is very cool I must say. You’ll feel like you are talking to a friend. Cozy reception area too. It’s all about time with these people so when your appointment is for 1pm, get there by 12:50pm so you can cool off a bit.
The consultation/The Doctors: Ok, after filling a form that educates the doctors on your condition i.e, when it first started, the medications you’ve used you know standard hospital stuff, you still get to discuss your expectations and what is obtainable. They offer a range of treatments and run you through them and advice you on what’s best for you. At the end of the consultation, depending on what you came for, you are given samples of the products you are supposed to start using. A nice surprise. They can even work with your budget. Just be open and honest. The two doctors I met were very friendly, kind and very professional.
